Operating a logistics network requires you to keep tabs on several relationships and their roles, all while managing your business. Many companies find that outsourcing supply chain management (SCM) brings increased efficiency by operating as your single point of contact to keeping products moving. However, this isn’t the only benefit that SCM providers offer. You… Read more »
Employee engagement is a buzz phrase you may have come across while searching for a job or reading articles about developing your career. There are several definitions of employee engagement, but it’s generally described as the passion, extra effort, energy and commitment we feel towards our work. As an engaged employee, you may often agree… Read more »
Several transportation modes experienced unique challenges in 2018. Although the industry faced a reduction in volume and a decrease in capacity, these challenges revealed unique opportunities for those offering full truckload (FTL) and less-than-truckload (LTL) services. There has always been a natural spill over from FTL to LTL that makes it a logical choice to… Read more »
The England Logistics team is made up of focused, committed and downright delightful individuals. As one of the nation’s top freight brokerage firms, our success and reputation are due to the unique skills and personalities that each member of our team contributes. To help you get to know the people behind England Logistics, we are… Read more »
### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE
When you choose to trust a company with your business, you’re relying on them to know how to best help you. Understanding the goals that you’ve set and what issues you face can ensure that you trust their company with your business for years to come. The same applies to your customer service strategy. Knowing… Read more »
There are five common objectives that cause business owners to seek out a supply chain management provider: quick response time, the ability to manage and fulfill expectations, optimized pricing, increased sales and reduced logistics costs. When businesses choose to work with a supply chain provider rather than tackle it in-house, they access an expansive resource… Read more »
You’ve put in all the steps to provide the best customer service. Systems are running on all cylinders and you are confident nothing can get in your way. Unfortunately, every company eventually runs into a conflict. The good news is that the problem can be minimized by how you address it with the customer. When… Read more »
Those in the trucking industry are all too familiar with the common challenge of receiving quick payment. Carriers can run into many roadblocks after hauling a load and submitting an invoice for payment. These roadblocks can lead to slow or unresolved payments and wasted time trying to collect on your hard work. Fortunately, factoring providers… Read more »
It’s that time of year again! The Commercial Vehicle Safety Alliance (CVSA) has announced details of the 2019 International Roadcheck, which will take place June 4-6. Now is the time for carrier safety, compliance staff and drivers to begin preparing for an inspection. Although inspectors generally conduct Level 1 inspections, CVSA also puts extra emphasis… Read more »
