Preparing for General Rate Increases

Posted & filed under Dry Less-than-Truckload, Temp-Controlled LTL.

There are several points throughout the year when less-than-truckload carriers prepare take a general rate increase (GRI). Rather than get caught off guard, there are a few tips that can decrease the impact of a GRI. Establish a planned approach to a GRI with a few simple guidelines.   Strategize Have a strategy or standing… Read more »

Freight Classification Adjustments

Posted & filed under Dry Less-than-Truckload.

Freight Classification Adjustments | Who is the CCSB | NMFTA | NMFC

Freight classification remains a fluid and evolving subject. At any time, the National Motor Freight Traffic Association (NMFTA) has issued amendments to the current National Motor Freight Classification (NMFC). This happens a few times throughout the year, and can require shippers to be on their toes.   The NMFTA reconsidered the proposed amendments by March… Read more »

Four Steps to an Outstanding Customer Experience

Posted & filed under Dry Less-than-Truckload.

Outstanding Customer Service | Weekly Coaching Call Reviews Direct Contact Matching Communication Styles

The size of your business is not based on the number of employees, but the number of customers that continue to use your product. With competitors always ready to fill in, it’s key to set yourself apart by offering the best experience. In this article, we will share four ways to stay connected with your… Read more »

Accessorial Charges: You Get What You Pay For

Posted & filed under Dry Less-than-Truckload.

Accessorial Charges Accessorial Fees LTL Shipping

Less than truckload (LTL) shipping is a tricky and important part of your business to navigate accurately. When you are booking a LTL shipment, you are traditionally booking a dock-to-dock transfer of your product. However, most shipments aren’t that simple. Not everyone is packing pallets up in a warehouse with a dock, and not all… Read more »

Will Chinese New Year Impact Your Business?

Posted & filed under Dry Less-than-Truckload.

Will Chinese New Year Impact Your Shipping Business

On February 5, people around the world will celebrate the Lunar New Year. Families in many Asian countries will gather to celebrate the ringing in of the “Year of the Pig.” As one in five people in the world are Chinese, Chinese New Year is the number one celebrated event across the world. Such a large… Read more »

Best Practices for Protecting Your LTL Freight

Posted & filed under Dry Less-than-Truckload.

Best Practices Protect Freight

The less-than-truckload (LTL) industry offers no shortage of challenges, and many shippers find claims to be among the top of their list. The best way to handle claims is to avoid them all together by preventing loss and damages. Understanding what to expect in LTL transportation and packaging your product within those expectations is key… Read more »