Why Customer Experience Matters Most

Posted & filed under Dry Less-than-Truckload, England Carrier Services, Full Truckload, Parcel, Supply Chain Management, Temp-Controlled LTL.

Customer Experience Matters Most

Customer experience is the impression customers have of a brand as a whole throughout all aspects of the buying and service journey. The customer experience creates their view of a company and impacts factors related to the bottom-line including revenue, customer growth and retention. In business, the primary touchpoints that create the customer experience are people,… Read more »

4 Tips for Communicating with LTL Carriers

Posted & filed under Dry Less-than-Truckload.

4 tips for communicating with ltl carriers

There are a lot of moving parts to LTL freight shipping. From pickup to delivery, there are plenty of reasons you’ll need to reach out to your LTL carrier. It’s crucial that you reach the right person quickly to keep shipping efficient and cost-effective. Effective communicating with LTL carriers can make the difference in your… Read more »

England Logistics Podcast Network Ep 16 | Senior Leadership Roundtable Pt. 2

Posted & filed under Authorized Agents, Culture, Dry Less-than-Truckload, England Carrier Services, Full Truckload, Temp-Controlled LTL.

Podcast Network Senior Leadership Roundtable how to be a leader

A few members of our senior leadership team gathered together a little over a week ago to record a discussion of the current challenges faced by our nation. We asked them to give us ten minutes of their time. What resulted was an emotional 90 minutes as the group reflected on displays of heroism, perseverance,… Read more »

England Logistics Podcast Network Ep 15 | Senior Leadership Roundtable Pt. 1

Posted & filed under Authorized Agents, Culture, Dry Less-than-Truckload, England Carrier Services, Full Truckload, Temp-Controlled LTL.

England Logistics Podcast Network Ep 15 Senior Leadership Roundtable A New World Earthquake

A few members of our senior leadership team gathered together a little over a week ago to record a discussion of the current challenges faced by our nation. We asked them to give us ten minutes of their time. What resulted was an emotional 90 minutes as the group reflected on displays of heroism, perseverance,… Read more »

The Surplus That End of Quarter Can Be

Posted & filed under Dry Less-than-Truckload.

End of Quarter can bring in big earnings

Time really does march on, and sometimes it ushers in unintentional opportunity. In logistics, particularly LTL, we should be aware of the end of quarter earning opportunities that immediately follow the “the march of time.” The end of the calendar year is nearly here, and the expiration date on Q4 and 2019 is quickly approaching…. Read more »

Specialized Services Through Less-Than-Truckload

Posted & filed under Dry Less-than-Truckload.

Have you ever had a shipment that you just aren’t sure how to move? Maybe a new destination that you aren’t sure how to deliver to? Some loads aren’t your typical dock-to-dock service. Your customer may need the product for a special event and the freight may require specialized care– some shipments just need a… Read more »

Benefits of National and Regional Carriers

Posted & filed under Dry Less-than-Truckload, Temp-Controlled LTL.

The LTL marketplace is currently full of excellent options for both regional and nationwide carriers.  Before we discuss the advantages and disadvantages of both, let’s first identify the difference between the two.   Distinguishing between National and Regional Carriers   Regional carriers service a specific, and often narrowly defined, service area such as the Northwest… Read more »

NMFC Codes for Tailgate Parties

Posted & filed under Dry Less-than-Truckload, Temp-Controlled LTL.

NMFC Codes for Tailgate Parties | Football LTL

This time of year is marked by earlier sunsets and the subtle appearance of light jackets that echo a slight nip in the air. While this may bring dismay to the fans of summer water sports, many celebrate that football season is upon us. The arrival of football brings a host of logistical demands. Consider… Read more »

Preparing for General Rate Increases

Posted & filed under Dry Less-than-Truckload, Temp-Controlled LTL.

There are several points throughout the year when less-than-truckload carriers prepare take a general rate increase (GRI). Rather than get caught off guard, there are a few tips that can decrease the impact of a GRI. Establish a planned approach to a GRI with a few simple guidelines.   Strategize Have a strategy or standing… Read more »