### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE
Dry Less-than-Truckload
Four Steps to an Outstanding Customer Experience
The size of your business is not based on the number of employees, but the number of customers that continue to use your product. With competitors always ready to fill in, it’s key to set yourself apart by offering the best experience. In this article, we will share four ways to stay connected with your… Read more »
Accessorial Charges: You Get What You Pay For
Less than truckload (LTL) shipping is a tricky and important part of your business to navigate accurately. When you are booking a LTL shipment, you are traditionally booking a dock-to-dock transfer of your product. However, most shipments aren’t that simple. Not everyone is packing pallets up in a warehouse with a dock, and not all… Read more »
Will Chinese New Year Impact Your Business?
On February 5, people around the world will celebrate the Lunar New Year. Families in many Asian countries will gather to celebrate the ringing in of the “Year of the Pig.” As one in five people in the world are Chinese, Chinese New Year is the number one celebrated event across the world. Such a large… Read more »
Best Practices for Protecting Your LTL Freight
The less-than-truckload (LTL) industry offers no shortage of challenges, and many shippers find claims to be among the top of their list. The best way to handle claims is to avoid them all together by preventing loss and damages. Understanding what to expect in LTL transportation and packaging your product within those expectations is key… Read more »
Avoiding Impacts of the UPS Freight and Teamsters Negotiations
UPS freight workers represented by the Teamsters Union are in the midst of a vote to accept or reject a new contract to replace their current contract that was extended to November 12, 2018. Voting began on November 7, with all votes to be tallied by November 11. If the contract is rejected by voters,… Read more »
How to get the Most Bang for Your Trade Show Buck
Attending a trade show as a first-time vendor can be overwhelming. With the cost and variety of available trade shows, it’s important to attend the ones that give you the biggest return on your time and money with valuable business connections. How do you do that? Start by following these five tips to make the… Read more »
Understanding LTL Class Definitions
Often assumed and misunderstood, reclassifications by carriers can be difficult to follow. This article will review some of the most common questions we see in the LTL division at England Logistics and provide a general overview of LTL class definitions. Classification rules are established by the National Motor Freight Traffic Association, Inc. (NMFTA), which is… Read more »
FAK vs. Class Exception
You may have heard the term FAK freight class thrown around, but it can be difficult to understand all that it entails. You may find that knowing the difference between FAKs and class exception could save you both money and heartburn. In layman terms, FAKs (Freight All Kinds) are tariff classifications for various goods… Read more »