Customer experience is the impression customers have of a brand as a whole throughout all aspects of the buying and service journey. The customer experience creates their view of a company and impacts factors related to the bottom-line including revenue, customer growth and retention. In business, the primary touchpoints that create the customer experience are people,… Read more »
Operating a logistics network requires you to keep tabs on several relationships and their roles, all while managing your business. Many companies find that outsourcing supply chain management (SCM) brings increased efficiency by operating as your single point of contact to keeping products moving. However, this isn’t the only benefit that SCM providers offer. You… Read more »
There are five common objectives that cause business owners to seek out a supply chain management provider: quick response time, the ability to manage and fulfill expectations, optimized pricing, increased sales and reduced logistics costs. When businesses choose to work with a supply chain provider rather than tackle it in-house, they access an expansive resource… Read more »
According to Logistics Management, 55 million tons of goods are transported through the U.S. freight system daily. This number is expected to grow nearly 42% by 2040. As for jobs in the manufacturing industry, CNBC reported that a record-breaking 284,000 jobs were offered in 2018. This growth trend in U.S. manufacturing and shipping is encouraging… Read more »
Transportation management has a huge impact on the overall profitability and competitive edge among the shipping industry. However, it can also create a whirlwind if managed alone. Utilizing a 3PL offers extended support and continual growth. Consider these five benefits of outsourcing your supply chain to avoid added stress. Cost Efficiency Outsourcing transportation allows… Read more »
Maintaining a solid cost strategy in a supply chain can seem out of reach. Fortunately, England Logistics has many remedies to save you time and money. THE SUPPLY CHAIN Our customer, a tier one automotive supplier in the Midwest, had its U.S. and Canadian suppliers ship southbound materials to a warehouse located in… Read more »
