Seasonality in 2024: How to Prepare

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By preparing for seasonality in 2024, freight agents support their client’s needs, anticipate market shifts, and provide strategic advice.

By preparing for seasonal shipping trends, freight agents can support their client’s needs, anticipate market shifts, and provide strategic advice. Although each year has its differences, there are several key seasons to plan for. Seasonality can be broken into the quiet season, the produce season, and the holiday shipping season. In addition, there are a… Read more »

What is a Freight Agent?

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what is a freight agent

In the logistics world, there are endless hats to be worn to keep the supply chain running. Many of those hats are worn by freight brokers. But what is a freight agent? Freight brokers act as a kind of ‘matchmaker’ for shippers and transportation companies. By negotiating rates and identifying the right carrier for the… Read more »

Tips to Avoid Common Freight Scams

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Being aware of common freight scams as a freight agent is important to protect yourself as well as clients and carriers from bad actors.

It has been estimated that fraud costs the transportation industry one billion dollars each year. To avoid costly interactions with scammers, it is vital for freight agents to be aware of common freight scams and best practices for dealing with suspicious situations. Being knowledgeable and watching for warning signs are the best ways to stop… Read more »

Technology: Tools for Client Relationships

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Organization, communication and freight management are all important and technology provides tools for these to enhance client relationships.

Building client relationships is essential to a successful business which means it is vital to have the right tools for the job. Technology can help get you equipped to serve your clients with tools geared toward organization, communication, and freight management all at your fingertips. Using these resources can help you to increase efficiency and… Read more »

Welcoming New Clients

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Welcoming new clients is the first step to building a strong business relationship. First impressions can mean everything.

Welcoming new clients is the first step to building a strong business relationship. First impressions can mean everything and set the tone for how you will work together in the future. In order to put your best foot forward, here are some tips to help you get started.   Welcoming Communication The first communication you… Read more »

Uncovering Value: Tips for Value-Based Selling

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Value-based selling is a strategy that can be very effective and can help you to build strong relationships with prospects.

V alue-based selling is a sales strategy where the worth of your solution to a prospect’s pain points takes center stage. Taking the personalized approach to address how the product relieves pain points rather than selling based on price or the general benefits or features of a product or service can help your client see… Read more »

Nurturing Client Relationships

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Nurturing client relationships that are strong and meaningful is essential to continued growth and client retention.

Nurturing client relationships that are strong and meaningful is essential to continued growth and client retention. The effort you put into getting to know clients and catering to their long-term goals is integral to your overall relationship. Consider each client’s position in the sales cycle, their unique needs and pain points, the value you can… Read more »

How to Stay Up to Date on Freight Market Trends

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Keeping track of rapidly changing freight market trends can be complicated, but with these resources, staying informed can be easy.

<img id=”ccblogtrack” class=”alignnone size-medium wp-image-12456″ src=”https://www.englandlogistics.com/wp-content/uploads/2023/09/agtblogbarpixel.jpg” alt=”” / In a constantly changing market, it is essential to keep up to date. Being aware of freight market trends can help you grow your business and better serve your clients. Searching for market information can seem overwhelming, but these strategies can help make the process easy.  … Read more »

Differentiation: How to Stand Out From the Crowd

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With a changing market full of potential clients, standing out from the crowd is essential to growing your book of business.

Competition for prospects is sure to keep you on your toes. With a changing market full of potential clients, standing out from the crowd is essential to growing your book of business. Differentiating yourself from others will keep you ahead of the competition and give your clients more reasons to choose you every time.  … Read more »