Utilizing new technology is a great way to make your workflow more efficient. With Artificial Intelligence (AI) becoming more robust, now is a good time to consider how it could help you with your day-to-day tasks. Learning how to use AI as a freight agent can take some time as you experiment with the different… Read more »
As a freight agent, there are many skills that you need to be successful. From excellent client service to problem-solving and multitasking, the skills that you use daily are varied and interconnected. The most important ones to master also happen to be foundational to overall success and business growth. Communication The number one most… Read more »
By preparing for seasonal shipping trends, freight agents can support their client’s needs, anticipate market shifts, and provide strategic advice. Although each year has its differences, there are several key seasons to plan for. Seasonality can be broken into the quiet season, the produce season, and the holiday shipping season. In addition, there are a… Read more »
In the logistics world, there are endless hats to be worn to keep the supply chain running. Many of those hats are worn by freight brokers. But what is a freight agent? Freight brokers act as a kind of ‘matchmaker’ for shippers and transportation companies. By negotiating rates and identifying the right carrier for the… Read more »
It has been estimated that fraud costs the transportation industry one billion dollars each year. To avoid costly interactions with scammers, it is vital for freight agents to be aware of common freight scams and best practices for dealing with suspicious situations. Being knowledgeable and watching for warning signs are the best ways to stop… Read more »
Staying on top of seasonal trends is vital to prepare you for cyclical market shifts. Whether you are shipping fresh fruits and vegetables or looking for capacity during produce season, it pays to plan ahead. Here is some information to help you get ahead of the rush. What is Produce Season? Produce season is… Read more »
Building client relationships is essential to a successful business which means it is vital to have the right tools for the job. Technology can help get you equipped to serve your clients with tools geared toward organization, communication, and freight management all at your fingertips. Using these resources can help you to increase efficiency and… Read more »
Welcoming new clients is the first step to building a strong business relationship. First impressions can mean everything and set the tone for how you will work together in the future. In order to put your best foot forward, here are some tips to help you get started. Welcoming Communication The first communication you… Read more »
Value-based selling is a sales strategy where the worth of your solution to a prospect’s pain points takes center stage. Taking the personalized approach to address how the product relieves pain points rather than selling based on price or the general benefits or features of a product or service can help your client see the… Read more »
Nurturing client relationships that are strong and meaningful is essential to continued growth and client retention. The effort you put into getting to know clients and catering to their long-term goals is integral to your overall relationship. Consider each client’s position in the sales cycle, their unique needs and pain points, the value you can… Read more »
