Four Tips to Protect Against Holiday Theft

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Protecting Against Holiday Theft

Over the last five years, there has been a rise in reported theft incidents during the winter holiday season. Cargo thieves enjoy the increased shipping volume of holiday gifts and seasonal goods. With the higher demand by consumers, shippers are faced with finding reliable carriers, delivering on time, and possible weather delays. On top if… Read more »

To Ship Free, or Not to Ship Free – That’s the Question for E-commerce Retailers – DHL Featured Contributor

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Written by Chet Paul, DHL Blog   The question of offering free shipping or not offering free shipping is on e-tailer’s minds year-round. Free shipping has become the norm, especially during the holiday season; 70 percent of shoppers have the expectation of receiving free shipping during the holidays, and 83 percent of consumers search for free shipping… Read more »

5 Tips to Prepare for the Holiday Shipping Season

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5 Holiday Shipping Tips

The holiday season is quickly approaching, and it’s never too early to start preparing your customers for the busy season. As a 3PL, you can solidify future business by serving as a valuable ally during the most wonderful, yet hectic, time of the year. Here are five tips and tricks to help you guide your… Read more »

Global E-Commerce Tip: Don’t Minimize De Minimis – DHL Featured Contributor

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Global E-commerce Tip: Don't Minimize De Minimis

Written by Amy Smith, DHL Blog   E-commerce is changing the rules of business on a global scale, allowing even the smallest business to reach consumers anywhere on the planet, quickly and with relative ease. Here in the United States, both established organizations and online startups recognize the vast revenue potential beyond our borders, and they… Read more »

Protecting Your Customer’s Freight

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Protecting Your Customer's Freight

Managing shipments as a 3PL means relying only on virtual interactions with the product. However, that doesn’t mean that you can’t physically protect each package. There are a few key steps to follow when shipping either FTL or LTL to safeguard the customer’s freight. Knowing your customer’s freight is key. Asking crucial questions about the… Read more »

3 Tips for a Successful Salesperson

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3 Sales Tips Successful Salesperson Sales Teams

Offering a sale doesn’t have to be a four-letter word. Although sales teams often get a bad reputation, it’s usually because they are skipping a valuable step. Follow these three tips to make a quality sale and build a lasting business relationship.   Show your customers that you genuinely care. People matter more than sales,… Read more »

How Customer Reviews Can Impact Your Business

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Customer Reviews Business Review

There are many ways to ensure your customers have a positive interaction with your business, such as training great employees, promoting excellent customer service and providing competitive rates. However, there’s one simple step you can take to build a lasting relationship with a customer – visit them in person. Perform customer reviews. Too often we… Read more »

5 Reasons to Attend the England Logistics Agent Conference

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Agent Conference 2018 Cincinnati

Achieving your professional goals can be as simple as aligning your business with a team that provides the right learning and networking opportunities. Fortunately, the England Logistics Authorized Agent Program has plenty of resources to help freight agents succeed, including the customized support of a business development team and an agent service representative. Although there… Read more »

3 ELD Considerations for Freight Broker Agents

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3 ELD Mandate Considerations for Freight Broker Agents

With the December 18, 2017 deadline for ELDs having already arrived, it’s important to fully understand the upcoming landscape in order to help carriers and customers understand how this may affect their business. Hopefully they are already prepared, but here are three considerations to help you educate them if they haven’t started the process.  … Read more »