Technology: Tools for Client Relationships

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Organization, communication and freight management are all important and technology provides tools for these to enhance client relationships.

Building client relationships is essential to a successful business which means it is vital to have the right tools for the job. Technology can help get you equipped to serve your clients with tools geared toward organization, communication, and freight management all at your fingertips. Using these resources can help you to increase efficiency and… Read more »

Welcoming New Clients

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Welcoming new clients is the first step to building a strong business relationship. First impressions can mean everything.

Welcoming new clients is the first step to building a strong business relationship. First impressions can mean everything and set the tone for how you will work together in the future. In order to put your best foot forward, here are some tips to help you get started.   Welcoming Communication The first communication you… Read more »

Uncovering Value: Tips for Value-Based Selling

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Value-based selling is a strategy that can be very effective and can help you to build strong relationships with prospects.

V alue-based selling is a sales strategy where the worth of your solution to a prospect’s pain points takes center stage. Taking the personalized approach to address how the product relieves pain points rather than selling based on price or the general benefits or features of a product or service can help your client see… Read more »

Nurturing Client Relationships

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Nurturing client relationships that are strong and meaningful is essential to continued growth and client retention.

Nurturing client relationships that are strong and meaningful is essential to continued growth and client retention. The effort you put into getting to know clients and catering to their long-term goals is integral to your overall relationship. Consider each client’s position in the sales cycle, their unique needs and pain points, the value you can… Read more »

How to Stay Up to Date on Freight Market Trends

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Keeping track of rapidly changing freight market trends can be complicated, but with these resources, staying informed can be easy.

<img id=”ccblogtrack” class=”alignnone size-medium wp-image-12456″ src=”https://www.englandlogistics.com/wp-content/uploads/2023/09/agtblogbarpixel.jpg” alt=”” / In a constantly changing market, it is essential to keep up to date. Being aware of freight market trends can help you grow your business and better serve your clients. Searching for market information can seem overwhelming, but these strategies can help make the process easy.  … Read more »

Differentiation: How to Stand Out From the Crowd

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With a changing market full of potential clients, standing out from the crowd is essential to growing your book of business.

Competition for prospects is sure to keep you on your toes. With a changing market full of potential clients, standing out from the crowd is essential to growing your book of business. Differentiating yourself from others will keep you ahead of the competition and give your clients more reasons to choose you every time.  … Read more »

Agent Blog Roundup – March

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This agent blog roundup is full of ways to grow your relationships with your clients and enhance their experience.

Working well with clients is an essential skill to develop. From resolving conflict to becoming more proactive, there are lots of ways to improve your interactions with clients. This agent blog roundup is full of ways to grow your relationships with your clients and enhance their experience.   Resolving Customer Conflicts   Dealing with conflict… Read more »

The Importance of Developing Relationships with Shippers and Carriers

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Developing relationships with shippers and carriers can help make your day-to-day work more positive as you continue interacting with them.

Developing solid relationships with those you work with is vital to success in any industry. Cultivating relationships with shippers and carriers is essential for success in the shipping industry. Both groups are critical to your business, and getting to know individuals from both groups better will help make your work environment more positive, more efficient,… Read more »

The Value of Workplace Training

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Workplace training is a great way to improve the confidence of your employees and bolster their skills in their positions.

Workplace training is a great way to improve the confidence of your employees and bolster their skills in their positions. About 74% of employees surveyed by Lorman.com say they are willing to learn new skills, and 41% of employees consider professional development opportunities important to their job satisfaction. Workplace training has many benefits, and offering… Read more »

Consultative Selling: The Power of Advice

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Building trust with clients is essential to success as a salesperson. One sales tactic that can help is consultative selling.

Building trust with clients is essential to success as a salesperson. One sales tactic that can help is consultative selling. This method works to strengthen the relationship you have with clients and can show the client that you care about getting them the solutions that will be in their best interest.   What is Consultative… Read more »