4 Considerations in Developing a Transportation Strategy

Posted & filed under Full Truckload.

Developing a transportation strategy plays a major role in several facets of business. Whether you are moving finished goods or raw materials, having the right strategy can affect cost, service, reputation, and the bottom line. Below we identify four key areas of consideration when developing the transportation strategy for your business. 1.  Determine Priorities When… Read more »

How Listening Helps Customer Relationships

Posted & filed under Full Truckload, Uncategorized.

Listening Helps Customer Relationships

The most common type of customer relationships are general and mutually beneficial. If a customer relationship dissolves, it’s typically because one of the parties is no longer benefitting from the connection. This can happen quickly because general relationships may have signed terms but don’t necessarily lock either party into dedicated services or products. The keys… Read more »

Technology & Customer Experience: What is the Right Balance?

Posted & filed under Full Truckload.

Technology and customer experience balance

The addition of great technology to the third party logistics industry has been critical in growing the landscape and making companies more efficient. However, implementing technology should not result in the subtraction of talented and skilled people who are needed to synchronize the value creation to the customers. This calculation error has been made by… Read more »

Why Customer Experience Matters Most

Posted & filed under Dry Less-than-Truckload, England Carrier Services, Full Truckload, Parcel, Supply Chain Management, Temp-Controlled LTL.

Customer Experience Matters Most

Customer experience is the impression customers have of a brand as a whole throughout all aspects of the buying and service journey. The customer experience creates their view of a company and impacts factors related to the bottom-line including revenue, customer growth and retention. In business, the primary touchpoints that create the customer experience are people,… Read more »

Best Practices for Shipping Perishable Product

Posted & filed under Full Truckload.

Best practices for shipping perishable foods

,When it comes to shipping product, a lot goes into ensuring a satisfactory delivery. When temperature sensitive product is added to the equation, it’s important that shippers use extra caution. Here are four steps shippers should follow to ensure perishable products get shipped with ease. Understand Temperature’s Effect on Perishable Products The first step is… Read more »

Produce Season – Understanding Safe Transportation

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Produce Season Safe Transport During Hot Weather

Produce season is an exciting time each year in the transportation industry and for produce shippers across the country. As we see an increase in produce being moved around the country, there are key safety guidelines that need to be followed. The Food and Drug Administration (FDA) launched the Food Modernization Safety Act (FMSA) to… Read more »

England Logistics Podcast Network Ep 17 | Senior Leadership Roundtable Pt. 3

Posted & filed under COVID-19, Culture, England Carrier Services, Full Truckload, Temp-Controlled LTL.

Podcast Network Senior Leadership Roundtable ep 3

A few members of our senior leadership team gathered together a little over a week ago to record a discussion of the current challenges faced by our nation. We asked them to give us ten minutes of their time. What resulted was an emotional 90 minutes as the group reflected on displays of heroism, perseverance,… Read more »

England Logistics Podcast Network Ep 16 | Senior Leadership Roundtable Pt. 2

Posted & filed under Authorized Agents, Culture, Dry Less-than-Truckload, England Carrier Services, Full Truckload, Temp-Controlled LTL.

Podcast Network Senior Leadership Roundtable how to be a leader

A few members of our senior leadership team gathered together a little over a week ago to record a discussion of the current challenges faced by our nation. We asked them to give us ten minutes of their time. What resulted was an emotional 90 minutes as the group reflected on displays of heroism, perseverance,… Read more »

England Logistics Podcast Network Ep 15 | Senior Leadership Roundtable Pt. 1

Posted & filed under Authorized Agents, Culture, Dry Less-than-Truckload, England Carrier Services, Full Truckload, Temp-Controlled LTL.

England Logistics Podcast Network Ep 15 Senior Leadership Roundtable A New World Earthquake

A few members of our senior leadership team gathered together a little over a week ago to record a discussion of the current challenges faced by our nation. We asked them to give us ten minutes of their time. What resulted was an emotional 90 minutes as the group reflected on displays of heroism, perseverance,… Read more »