Client Experience Initiative: Message From Leadership

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C.A.R.E Logo

We hope that you have enjoyed our September Client Experience Initiative. England Logistics firmly believes that people are the greatest contributor to the success of the client experience! We were able to underline our Communication, Appreciation, Reach and Exceptional (C.A.R.E) principles of customer care. Our aim is to highlight our commitment to an ideal client… Read more »

C.A.R.E Blog: Reach and Exceptional

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C.A.R.E Logo

A key part of our Client Experience Initiative is to tell personalized stories of our team’s commitment to client C.A.R.E. Each week we will send out a quick story about the principles of Communication, Appreciation, Reach and Exceptional. These C.A.R.E. pillars guide our approach to the client experience. Week 3: Reach and Exceptional  The C.A.R.E… Read more »

C.A.R.E Blog: Appreciation

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C.A.R.E Logo

A key part of our Client Experience Initiative is to tell personalized stories of our team’s commitment to client C.A.R.E. Each week we will send out a quick story about the principles of Communication, Appreciation, Reach and Exceptional. These C.A.R.E. pillars guide our approach to the client experience.   Week 2: Appreciation The C.A.R.E story… Read more »

Weekly C.A.R.E. Blog: Communication

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Client Experience Initiative

Client Experience Initiative: C.A.R.E Stories A key part of our Client Experience Initiative is to tell personalized stories of our team’s commitment to client C.A.R.E. Each week we will send out a quick story about the principles of Communication, Appreciation, Reach and Exceptional. These pillars of C.A.R.E. guide our approach to the client experience.  … Read more »

Showing Our Clients We C.A.R.E.

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Client Experience Initiative

September is the start of Fall. It’s a time for reflection and planning to move forward to the end of the year and beyond. At England Logistics, we aspire to dedicate this ninth month of the year to our clients through our Client Experience Initiative. In our decades of doing business, we’ve certainly learned that… Read more »

Sustainability Logistics: Why It Matters in 2021

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2021 has been a year of pandemic lockdowns, droughts, floods, and an awareness of environmental sustainability. Quickly, sustainability logistics have become the primary focus of every community’s supply chain around the globe. If you cannot provide green solutions to match the public outcry for sustainable solutions, you will fall behind. Making customers happy and striving for global preservation… Read more »

4 Considerations in Developing a Transportation Strategy

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Developing a transportation strategy plays a major role in several facets of business. Whether you are moving finished goods or raw materials, having the right strategy can affect cost, service, reputation, and the bottom line. Below we identify four key areas of consideration when developing the transportation strategy for your business. 1.  Determine Priorities When… Read more »

How Listening Helps Customer Relationships

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Listening Helps Customer Relationships

The most common type of customer relationships are general and mutually beneficial. If a customer relationship dissolves, it’s typically because one of the parties is no longer benefitting from the connection. This can happen quickly because general relationships may have signed terms but don’t necessarily lock either party into dedicated services or products. The keys… Read more »