Logistics Year in Review

Posted & filed under Full Truckload.

Logistics Year in Review

2018 is quickly coming to a conclusion, and it would be easy at this point to simply close the books and move into the New Year with a clean slate. However, much like the 2017 conclusion, there is much baggage carrying over into 2019 that must be factored into preparations, planning and execution. Let’s take… Read more »

The England Logistics Podcast Network Ep 06 | Grit/Tenacity

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England Logistics Podcast Network Grit Tenacity Customer Service Month

  ### Learn more about our FTL Customer Service Month HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE

The England Logistics Podcast Network Ep 05 | Communication

Posted & filed under Full Truckload.

Customer Service Month EL Podcast Network Communication

  Lance and Jaron from our Full Truckload team sit down to discuss the value of “Communication” in a customer service interaction and share ways they use it every day as part of our Customer Service Month.   ### Learn more about our FTL Customer Service Month HERE. Don’t forget to download and subscribe to The… Read more »

The England Logistics Podcast Network Ep 04 | Persuasiveness

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Customer Service Month Persuasiveness England Logistics Podcast Network

  ### Learn more about our FTL Customer Service Month HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE

The England Logistics Podcast Network Ep 03 | Relationship

Posted & filed under Full Truckload.

Customer Service Month England Logistics Podcast Relationship

  ### Learn more about our FTL Customer Service Month HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE

The England Logistics Podcast Network Ep 01 | Attentiveness

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Attentiveness England Logistics Podcast Network

  ### Learn more about our FTL Customer Service Month HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE   Facebook Twitter Google+ LinkedIn Like

The Seven Building Blocks of Quality Customer Service

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Building Blocks of Customer Service Relationships

Whether you’re the seller or consumer, we each know that customer service can make or break a sale. It’s easy to slip up in customer service. There are several variables that are out of our control, such as carrier breakdowns, compliance issues, late or missed appointments or weather-related issues. However, keep in mind that there… Read more »

Valentine’s Day by the Numbers

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Valentines Day Infographic

It’s the season of love, and you need a gift for a special someone. Whether it’s chocolate for your sweetheart’s sweet tooth or a new chew toy for your favorite pup, having a quality gift selection to choose from all depends on the logistics industry. Check out some numbers that go into delivering your valentine…. Read more »

5 Steps to Accomplish Sanitary Transportation of Food

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FSMA Header

Whether it’s a Christmas ham or fixings for a Fourth of July BBQ, protecting food from spoilage and contamination is what the FDA’s Sanitary Transportation of Food Rule (“STF Rule”) and the Food Safety Modernization Act (FSMA) are all about. Make sure these five steps are taken before handling the transportation of food.    … Read more »