According to Logistics Management, 55 million tons of goods are transported through the U.S. freight system daily. This number is expected to grow nearly 42% by 2040. As for jobs in the manufacturing industry, CNBC reported that a record-breaking 284,000 jobs were offered in 2018. This growth trend in U.S. manufacturing and shipping is encouraging… Read more »
It’s easy to let small missteps creep into our customer service strategy. Although they may not initially seem detrimental to your customer relationships, they could be creating a gap that your competitor can fill. Review your customer service strategy and look for these four small common mistakes. Avoiding them will go a long way in… Read more »
Hopefully you know what it’s like to receive good customer service. You’re also probably aware of the impact bad customer service can have on your perception of a business. Customer service can make or break your business. Fortunately, offering excellent customer service can easily become second nature for you and your team. Apply these five… Read more »
The England Logistics team is made up of focused, committed and downright delightful individuals. As one of the nation’s top freight brokerage firms, our success and reputation are due to the unique skills and personalities that each member of our team contributes. To help you get to know the people behind England Logistics, we are… Read more »
It’s easy to get wrapped up in the day-to-day business of transporting goods. Unfortunately, giving into the whirlwind allows best practices for a healthy financial future to get pushed aside and opens you up to expensive errors, such as freight claims. However, there are simple practices that can be implemented into your daily routine that… Read more »
There is an age-old question that every organization wants an answer to: Is there a secret formula to building top notch customer relationships? The answer to this question is, unfortunately, “No.” However, there are certain areas that we can focus on to enhance our customer relationships. Implementing each of the following practices will allow you… Read more »
Whether you’re simply looking to fuel your rig or looking for a place to rest up, a truck stop has just what you need. Truck stops started out as a place to only stop and fuel your truck before getting right back on the road. Other amenities weren’t easily accessible due to the outdated mindset… Read more »
### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE
Building a team is an ongoing process that sets the tone for your company’s future. From recruiting quality candidates to developing individuals, each step is equally important to create your ideal team. The initial step in building your dream team is sourcing talent that can thrive with your company. Identify the Role When initially… Read more »
### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE
