Meaningful Customer Relationships Ask For Feedback Exceed Expectations Communicate Consistently Show Appreciation Then Sell Sell

Posted & filed under Full Truckload.

There is an age-old question that every organization wants an answer to: Is there a secret formula to building top notch customer relationships? The answer to this question is, unfortunately, “No.” However, there are certain areas that we can focus on to enhance our customer relationships. Implementing each of the following practices will allow you… Read more »

Truck Stops Truck Stop Fuel Carrier Services

Posted & filed under England Carrier Services.

Whether you’re simply looking to fuel your rig or looking for a place to rest up, a truck stop has just what you need. Truck stops started out as a place to only stop and fuel your truck before getting right back on the road. Other amenities weren’t easily accessible due to the outdated mindset… Read more »

Tips for Sourcing Talent & Recruiting Quality Candidates to Boost Profitability

Posted & filed under Authorized Agents.

Building a team is an ongoing process that sets the tone for your company’s future. From recruiting quality candidates to developing individuals, each step is equally important to create your ideal team. The initial step in building your dream team is sourcing talent that can thrive with your company.   Identify the Role  When initially… Read more »

England Logistics Podcast Network Alignment in Customer Service

Posted & filed under Temp-Controlled LTL.

  ###   Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE

Tips for Choosing the Best Tire for Carriers

Posted & filed under England Carrier Services.

It doesn’t matter what size your fleet is, what equipment you run or which part of the country you’re in. One thing is true for all fleets: You will need to replace the tires on your trucks or trailers at some point. There are many tire brands from a variety of manufacturers available in the… Read more »

Fluctuating Fuel Prices | How to Save at Fuel Stations with Fuel Rewards Programs

Posted & filed under England Carrier Services.

You may be familiar with supply and demand, but have you considered how it impacts your everyday life? Commodities such as food and fuel are strategically released into the market based on supply and demand, and this influences how much you pay. Fuel is one of the most unstable commodities in the market. We are… Read more »

What Color Is Your Parachute book review header

Posted & filed under HR Elevated.

As a new year begins, many of us engage in the long-standing tradition of making a New Year’s resolution. We typically establish these to improve our self or some aspect of our life, including our careers. Resolutions often involve improving roles in our current organization, finding a new place of employment or launching our careers…. Read more »