A Look Ahead DHL Contributor | Planning for the future | De minimis

Posted & filed under Authorized Agents.

Written by Greg Hewitt, DHL Blog In its most basic form, logistics is all about planning for the future. It’s about determining the best way to build, implement and manage supply chains today that will deliver efficiently and effectively tomorrow and beyond. For businesses in the booming e-commerce arena, logistics and shipping represent the final and essential… Read more »

Freight Classification Adjustments | Who is the CCSB | NMFTA | NMFC

Posted & filed under Dry Less-than-Truckload.

Freight classification remains a fluid and evolving subject. At any time, the National Motor Freight Traffic Association (NMFTA) has issued amendments to the current National Motor Freight Classification (NMFC). This happens a few times throughout the year, and can require shippers to be on their toes.   The NMFTA reconsidered the proposed amendments by March… Read more »

Produce season produce rates produce transportation FMSA

Posted & filed under Full Truckload.

As temperatures rise and days get longer, shippers begin gearing up for a busy produce season. Spring through early summer marks a time of tightened capacity, increased rates and scheduling constraints even if you aren’t in the produce industry. This is especially the case for companies shipping refrigerated products.   Produce Season Produce season in… Read more »

Advantage of a Supply Chain Solution | Supply Chain Management | SCM Provider

Posted & filed under Supply Chain Management.

According to Logistics Management, 55 million tons of goods are transported through the U.S. freight system daily. This number is expected to grow nearly 42% by 2040. As for jobs in the manufacturing industry, CNBC reported that a record-breaking 284,000 jobs were offered in 2018. This growth trend in U.S. manufacturing and shipping is encouraging… Read more »

Common Customer Service Mistakes

Posted & filed under Authorized Agents.

It’s easy to let small missteps creep into our customer service strategy. Although they may not initially seem detrimental to your customer relationships, they could be creating a gap that your competitor can fill. Review your customer service strategy and look for these four small common mistakes. Avoiding them will go a long way in… Read more »

Basics of Excellent Customer Service | Go the Extra Mile | Follow Through

Posted & filed under Authorized Agents.

Hopefully you know what it’s like to receive good customer service. You’re also probably aware of the impact bad customer service can have on your perception of a business. Customer service can make or break your business. Fortunately, offering excellent customer service can easily become second nature for you and your team. Apply these five… Read more »

Employee Spotlight - Craig

Posted & filed under Culture.

The England Logistics team is made up of focused, committed and downright delightful individuals. As one of the nation’s top freight brokerage firms, our success and reputation are due to the unique skills and personalities that each member of our team contributes. To help you get to know the people behind England Logistics, we are… Read more »

TPPDS Freight Claims Prevention Freight Claim BOL

Posted & filed under England Carrier Services.

It’s easy to get wrapped up in the day-to-day business of transporting goods. Unfortunately, giving into the whirlwind allows best practices for a healthy financial future to get pushed aside and opens you up to expensive errors, such as freight claims. However, there are simple practices that can be implemented into your daily routine that… Read more »

Meaningful Customer Relationships Ask For Feedback Exceed Expectations Communicate Consistently Show Appreciation Then Sell Sell

Posted & filed under Full Truckload.

There is an age-old question that every organization wants an answer to: Is there a secret formula to building top notch customer relationships? The answer to this question is, unfortunately, “No.” However, there are certain areas that we can focus on to enhance our customer relationships. Implementing each of the following practices will allow you… Read more »

Truck Stops Truck Stop Fuel Carrier Services

Posted & filed under England Carrier Services.

Whether you’re simply looking to fuel your rig or looking for a place to rest up, a truck stop has just what you need. Truck stops started out as a place to only stop and fuel your truck before getting right back on the road. Other amenities weren’t easily accessible due to the outdated mindset… Read more »