Have you ever heard the phrase, “Don’t put all your eggs in one basket”? This phrase means you should avoid doing the majority of your business with just one or a few customers in the business world. Most credit companies consider your customer concentration when reviewing credit applications. If 25% of your revenue comes from one customer,… Read more »
Premium customer service draws clients to you faster than any form of advertisement. Aim to provide excellent customer service and build a solid reputation. Once you impress your first clients, they will use you again and refer you to others. Gather Customer Feedback Each customer has their preferred communication style and how they wish… Read more »
Most of the carriers in the U.S. have fewer than twenty trucks in their fleet. Much of this group does not have a sales team actively locating freight for their respective fleets due to economic factors. That is one of the reasons thousands of freight brokers exist in the world of transportation. Broker Role… Read more »
Diesel fuel costs have been rising steadily for some time. However, the crisis in Ukraine had an immediate impact at the pump. Overnight, the cost of fuel per barrel went from the low $90s to $104. The price was holding at $103 per barrel as of this writing. While there is currently much uncertainty, there… Read more »
