Customer Concentration — Good or Bad?

Posted & filed under England Carrier Services.

thumbs up and thumbs down with text customer concentration good or bad

Have you ever heard the phrase, “Don’t put all your eggs in one basket?” In the business world, this phrase means you should avoid doing the majority of your business with just one or a few customers. Most credit companies consider your customer concentration when reviewing credit applications. If 25% of your revenue is coming… Read more »

2021 CVSA International Road Check: What You Should Know

Posted & filed under England Carrier Services.

CVSAInternationalRoadCheck

The Commercial Vehicle Safety Alliance (CVSA) is holding its International Road Check May 4-6. During those 72 hours, vehicle inspectors conduct inspections for commercial vehicles throughout the United States, Mexico and Canada. The International Road Check program raises awareness of the North American Standard Inspection program and keeps highways and roads safe. Drivers and carriers… Read more »

Maintaining a Healthy Cash Flow

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Maintaining Healthy Cash Flow

Cash is King! Observe any introductory corporate finance course and one will learn that this simple phase is one of the fundamental principles that any business must learn and adhere to. Keep cash on hand to maintain a healthy cash flow. Sounds simple enough, right? Just because a principle like “Cash is King” is easy… Read more »

How Pre-Trip Inspections Save You Money

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Pre Trip Inspections Save You Money

You know that pre-trip inspections are required by law, but did you know that they could save you money as well? The Department of Transportation (DOT) has required that every driver must complete a pre-trip inspection before each shift. This is required to not only keep the driver safe, but to ensure the safety of… Read more »

How to Avoid Distracted Driving

Posted & filed under England Carrier Services.

How to avoid distracted driving man holding mobile phone

Did you know that in the U.S. nine people die each day as a result of distracted driving? 80% of all car accidents are caused by distracted driving. 16% of all traffic related fatalities are caused by distracted drivers. The National Safety Council reports that cell phone usage causes 1.6 million car crashes in the… Read more »

How to Avoid Fraud and Mitigate Risk

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Avoid Fraud and Mitigate Risk

Criminals looking to commit fraud are not new; however, many are taking advantage of the confusion caused by COVID-19. Employers and employees are trying to adapt to different and often challenging work situations that have resulted from the pandemic. This has allowed criminals more opportunity to commit crimes during the confusion. Below are ways to… Read more »

Cargo Claims: How to Prevent and Solve Them

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Prevent Cargo Claims how to prevent and solve

Cargo claims are part of the transportation business and being educated on prevention can help minimize the number of claims that occur. When product goes missing or arrives damaged, the bill of lading (BOL) between the carrier and the shipper has been broken. If this happens, the shipper can then file a claim to recover… Read more »

Why Customer Experience Matters Most

Posted & filed under Dry Less-than-Truckload, England Carrier Services, Full Truckload, Parcel, Supply Chain Management, Temp-Controlled LTL.

Customer Experience Matters Most

Customer experience is the impression customers have of a brand as a whole throughout all aspects of the buying and service journey. The customer experience creates their view of a company and impacts factors related to the bottom-line including revenue, customer growth and retention. In business, the primary touchpoints that create the customer experience are people,… Read more »

Operation Safe Driver Week is Here

Posted & filed under England Carrier Services.

CVSAOperationSafeDriverWeek

The COVID-19 pandemic may be keeping more people at home, but the Commercial Vehicle Safety Alliance (CVSA) is still holding its annual Operation Safe Driver Week this week, July 12th-18th. This safety initiative, which takes place in North America, encourages law personnel to identify drivers who are operating vehicles unsafely. “It’s essential that this enforcement… Read more »