Over the years, I have heard several different adjectives used to describe both sides of the feedback coin. For example, positive versus negative or positive versus constructive. For the purpose of this article, I am going to make two assumptions that determine the words used to describe feedback. First, the feedback is provided from a genuine place… Read more »
There are many ways to ensure your customers have a positive interaction with your business, such as training great employees, promoting excellent customer service and providing competitive rates. However, there’s one simple step you can take to build a lasting relationship with a customer – visit them in person. Perform customer reviews. Too often we… Read more »
A recent study performed by U.S. Bank indicated that 82% of startups in the United States fail due to not properly maintaining cash flow or the understanding of how cash flow impacts the overall business. Ensuring that your business has sufficient cash to operate goes far beyond the revenue you earn and necessary expenses. … Read more »
Achieving your professional goals can be as simple as aligning your business with a team that provides the right learning and networking opportunities. Fortunately, the England Logistics Authorized Agent Program has plenty of resources to help freight agents succeed, including the customized support of a business development team and an agent service representative. Although there… Read more »
When I was in my first official leadership role, one of my team members recommended a book to me. I first viewed this book with some skepticism as it came with a recommendation that included the phrase “life-changing.” However, wanting to be a leader who was open to input from his team members and also… Read more »
In today’s fast-paced world the saying, “The only constant is change,” is more accurate than ever before. In this environment of constant change, it has become more critical for individuals and organizations to continuously assess and invest in their relevance. With that in mind, what defines relevance? Regardless of the level of performance, customers, investors,… Read more »
It’s the season of love, and you need a gift for a special someone. Whether it’s chocolate for your sweetheart’s sweet tooth or a new chew toy for your favorite pup, having a quality gift selection to choose from all depends on the logistics industry. Check out some numbers that go into delivering your valentine…. Read more »
England Logistics, united with C.R. England is embarking on a mission to provide one million meals to hungry children each year beginning in 2018, through the One initiative. To accomplish this, we are donating a portion of proceeds from each completed business transaction to food bank programs for hungry children throughout the nation. In addition,… Read more »
One of the greatest misconceptions I have seen over the past twenty-five years is the belief that personal and professional growth is synonymous with upward mobility or promotion and there is a clearly defined map that leads to that end. In my experience, this is a very narrow view that frequently leads to frustration and… Read more »
Whether it’s a Christmas ham or fixings for a Fourth of July BBQ, protecting food from spoilage and contamination is what the FDA’s Sanitary Transportation of Food Rule (“STF Rule”) and the Food Safety Modernization Act (FSMA) are all about. Make sure these five steps are taken before handling the transportation of food. … Read more »
