6 Questions to Ask an ELD Provider

Posted & filed under England Carrier Services.

If you’re ready to purchase an electronic logging device, you probably have a lot of questions related to ELD Mandate compliance. Choosing the best device is a decision that will impact your fleet and drivers for many years, so it’s important to ask questions about compliance and find out what else the device and ELD provider can do for you. To help you ask the right questions, we’ve prepared a checklist of topics you should investigate when purchasing an ELD.

 

DOES THE PRODUCT MEET THE FMSCA REQUIREMENTS?

Contact the provider find out if the solution is AOBRD or ELD compliant to make sure you are safe before the deadline.

 

IS THE PROVIDER CREDIBLE?

Does the provider have a track record of meeting compliance standards for their devices and software? Many will say they have a compliant solution—but there is no verification process
by the FMCSA. This is why trust and credibility play major roles when choosing an ELD provider.

 

HOW IS THE ELD PROVIDER GOING TO SUPPORT YOU?

Anyone who’s ever called a helpline knows the value of good customer service. You will count on your provider to help with setup and installation, supply training materials, and answer
any questions you may have. Make sure your provider will be there when you need them most.

 

IS THE PRODUCT DEPENDABLE AND EASY TO USE?

This may sound simple, but it’s actually very important. You are going to use —and rely on—this product a lot. It’s important that it be user-friendly and dependable, so you don’t have to
worry.

 

HOW MUCH DOES IT COST?

The cost of the device, installation, and recurring costs are all important things to consider. Products with higher upfront costs might actually be cheaper in the long run, and vice versa.

 

WHAT ELSE CAN THE ELD DO?

Most operators just want a product that’s ELD compliant. But not all ELDs will be one-size-fits-all, and can actually offer benefits beyond hours of service. Tired of stopping at weigh stations, getting stuck in traffic, and dealing with burdensome IFTA paperwork? Leading ELD provider solutions can solve all of these problems, and more.

 

Source: Omnitracs

 

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ensure that the information in this document is correct and fairly stated, but Omnitracs is not liable for any errors or omissions. Published information may not be up to date, and it is
important to confirm current status with Omnitracs. (01/17)