A few members of our senior leadership team gathered together a little over a week ago to record a discussion of the current challenges faced by our nation. We asked them to give us ten minutes of their time. What resulted was an emotional 90 minutes as the group reflected on displays of heroism, perseverance,… Read more »
Temp-Controlled LTL
Benefits of National and Regional Carriers
The LTL marketplace is currently full of excellent options for both regional and nationwide carriers. Before we discuss the advantages and disadvantages of both, let’s first identify the difference between the two. Distinguishing between National and Regional Carriers Regional carriers service a specific, and often narrowly defined, service area such as the Northwest… Read more »
NMFC Codes for Tailgate Parties
This time of year is marked by earlier sunsets and the subtle appearance of light jackets that echo a slight nip in the air. While this may bring dismay to the fans of summer water sports, many celebrate that football season is upon us. The arrival of football brings a host of logistical demands. Consider… Read more »
Preparing for General Rate Increases
There are several points throughout the year when less-than-truckload carriers prepare take a general rate increase (GRI). Rather than get caught off guard, there are a few tips that can decrease the impact of a GRI. Establish a planned approach to a GRI with a few simple guidelines. Strategize Have a strategy or standing… Read more »
The England Logistics Podcast Network Ep 10 | Alignment
### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE
The England Logistics Podcast Network Ep 09 | Ramping Up Efforts
### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE
The England Logistics Podcast Network Ep 08 | Proactive Approach
### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE
The England Logistics Podcast Network Ep 07 | Meeting Expectations
### Learn more about our Customer Experience Initiative HERE. Don’t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don’t miss out on any upcoming episodes. Listen to ALL Episodes of the England Logistics Podcast Network Episodes on Spotify Available on iTunes HERE
Four Elements of Customer Service
In an industry where you are only as good as your last shipment, everything you do should be centered around current and prospective customers. Connie Elder, CEO and founder of Peak 10 Skin, said, “Excellent customer service is the number one job in any company! It is the personality of the company and the reason… Read more »