Return on Investment (ROI) is a widely accepted metric when it comes to measuring financial benefits received from the use of resources. However, I’ve come to question the accuracy – and even the integrity – of using it in measuring the impact from developing people. Even with the most complex calculations, it is virtually impossible to… Read more »

Over ten years ago, just a few years after its initial publication, I heard about the book, “It’s Your Ship” by Captain D. Michael Abrashoff. In the spirit of full disclosure, I judged the book by its cover and its title. I thought to myself, “What does leading a crew have to do with the… Read more »

A short time after awakening to the fact that people are an organization’s only increasing asset, it also dawned on me that it was up to me to continue increasing my value if I wanted to remain relevant for any organization to which I belonged. This meant that I would have to regularly ask myself… Read more »

Almost 30 years ago, I was working as a night security guard at a food distribution company. Being at the bottom of the tenure list, it fell upon me to work Christmas Eve night alone. Never before had I seen so many thousands of square feet so empty or so still. It was then that… Read more »