Customer service is a key differentiator in our industry. At England Logistics, we understand how important it is to you and your business. The ability to provide outstanding customer service is the foundation upon which our business is built and a key component in the success of our daily operations. For this reason, we turn our focus to learning more from you on what creates a quality customer service experience and ensuring that each interaction provides value.
Throughout the month of March, we will reach out to you and other customers for your unique perspective on what leads to a quality customer service experience. We will also share podcasts, which will discuss “Four Steps to an Outstanding Customer Experience.”
During these podcasts, members of the LTL team will discuss best practices and how England Logistics incorporates them into our business to offer you the best customer service possible.