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Customer service is a key differentiator in our industry. At England Logistics, we understand how important it is to you and your business. The ability to provide outstanding customer service is the foundation upon which our business is built and a key component in the success of our daily operations. For this reason, we turn our focus to learning more from you on what creates a quality customer service experience and ensuring that each interaction provides value.
Throughout the month of March, we will reach out to you and other customers for your unique perspective on what leads to a quality customer service experience. We will also share podcasts, which will discuss “Four Steps to an Outstanding Customer Experience.” During these podcasts, members of the LTL team will discuss best practices and how England Logistics incorporates them into our business to offer you the best customer service possible.

Thank you for giving England Logistics the opportunity to serve you and your business.

BLOG: Four Steps to An Outstanding Customer Experience

Outstanding Customer Service

The size of your business is not based on the number of employees, but the number of customers that continue to use your product. With competitors always ready to fill in, it’s key to set yourself apart by offering the best experience. In this article, we will share four ways to stay connected with your customers and offer an outstanding customer experience.

CLICK HERE TO READ THE FULL ARTICLE

PODCASTS: The Four Steps in our own words

Don't forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don't miss out on any upcoming episodes.

 

Available on iTunes England Logistics Podcast Network

Listen on Spotify England Logistics Podcast Network

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