During the month of September, we set forth our Client Experience Initiative. The entire month is a celebration of our clients. We highlight this ninth month of the year to remind customers of our commitment to providing them with dedicated client service from the first contact throughout the lifecycle of their relationship with England Logistics.
We strive to listen and absorb feedback during this month of appreciation. Through person-to-person outreach from our dedicated team as well as a carefully crafted survey, we seek to ensure our clients know we C.A.R.E. This acronym of our code of client service is:
We want to connect, listen and serve.
A core EL attribute; we celebrate our clients.
We evolve and change. Our commitment to our clients.
The exception. Exceptional client dedication.
Your first stop for our Client Experience Initiative is our blog. We have crafted an article centered on our C.A.R.E. principles titled, How we C.A.R.E. for Clients.
Check out the full article below. You can also expect updates to this page throughout the month with client-centric content.
We show our dedication with appreciation. Highlighted in September, practiced throughout the year.
Thank you for giving England Logistics the opportunity to serve you and your business.
We C.A.R.E. about our clients.
In this industry, relationships matter. We understand how important a personal touch can be.
This is part of why we emphasize our commitment to an excellent client experience. When it comes to our clients, we listen, we learn and together, we grow. The explanation of our C.A.R.E principles that guide our approach to our valued clients is outlined in our latest blog post.