{"id":3295,"date":"2018-10-10T21:18:19","date_gmt":"2018-10-10T21:18:19","guid":{"rendered":"https:\/\/www.englandlogistics.com\/?p=3295"},"modified":"2018-11-30T23:29:10","modified_gmt":"2018-11-30T23:29:10","slug":"elpn-ep-06-grit-tenacity","status":"publish","type":"post","link":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/","title":{"rendered":"The England Logistics Podcast Network Ep 06  |  Grit\/Tenacity"},"content":{"rendered":"<p class=\"firstp\"><script src=\"https:\/\/www.buzzsprout.com\/210532\/826256-ep-06-grit-tenacity-in-customer-service.js?player=small\" type=\"text\/javascript\" charset=\"utf-8\"><\/script><\/p>\n<p>&nbsp;<\/p>\n<p>###<\/p>\n<p><a href=\"https:\/\/www.englandlogistics.com\/customerservicemonth\/\">Learn more about our FTL Customer Service Month HERE.<\/a>\u00a0Don\u2019t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don\u2019t miss out on any upcoming episodes.<\/p>\n<p><a href=\"https:\/\/open.spotify.com\/show\/6vRfQJ18igBH5Fb4lhoJJ5?si=jo0LKLClQpGZl9rS4_TFXg\">Listen on Spotify HERE<\/a><\/p>\n<p><a href=\"https:\/\/itunes.apple.com\/us\/podcast\/the-england-logistics-podcast-network\/id1436608505\">Available on iTunes HERE<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; ### Learn more about our FTL Customer Service Month HERE.\u00a0Don\u2019t forget to download and subscribe to The England Logistics Podcast Network on iTunes and Spotify so you don\u2019t miss out on any upcoming episodes. Listen on Spotify HERE Available on iTunes HERE<\/p>\n","protected":false},"author":4,"featured_media":3296,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"libsyn-item-id":0,"libsyn-show-id":0,"libsyn-post-error":"","libsyn-post-error_post-type":"","libsyn-post-error_post-permissions":"","libsyn-post-error_api":"","playlist-podcast-url":"","libsyn-episode-thumbnail":"","libsyn-episode-widescreen_image":"","libsyn-episode-blog_image":"","libsyn-episode-background_image":"","libsyn-post-episode-category-selection":"","libsyn-post-episode-player_use_thumbnail":"","libsyn-post-episode-player_use_theme":"","libsyn-post-episode-player_height":"","libsyn-post-episode-player_width":"","libsyn-post-episode-player_placement":"","libsyn-post-episode-player_use_download_link":"","libsyn-post-episode-player_use_download_link_text":"","libsyn-post-episode-player_custom_color":"","libsyn-post-episode-itunes-explicit":"","libsyn-post-episode":"","libsyn-post-episode-update-id3":"","libsyn-post-episode-release-date":"","libsyn-post-episode-simple-download":"","libsyn-release-date":"","libsyn-post-update-release-date":"","libsyn-is_draft":"","libsyn-new-media-media":"","libsyn-post-episode-subtitle":"","libsyn-new-media-image":"","libsyn-post-episode-keywords":"","libsyn-post-itunes":"","libsyn-post-episode-itunes-episode-number":"","libsyn-post-episode-itunes-season-number":"","libsyn-post-episode-itunes-episode-type":"","libsyn-post-episode-itunes-episode-title":"","libsyn-post-episode-itunes-episode-author":"","libsyn-destination-releases":"","libsyn-post-episode-advanced-destination-form-data":"","libsyn-post-episode-advanced-destination-form-data-enabled":"","libsyn-post-episode-advanced-destination-form-data-input-enabled":false,"libsyn-post-episode-premium_state":"","libsyn-episode-shortcode":"","libsyn-episode-embedurl":"","footnotes":""},"categories":[369],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v22.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Month Ep 06 | Grit &amp; Tenacity | EL Podcast Network<\/title>\n<meta name=\"description\" content=\"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit and Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"England Logistics Podcast Network Ep 06 | Grit\/Tenacity\" \/>\n<meta property=\"og:description\" content=\"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit\/Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/\" \/>\n<meta property=\"og:site_name\" content=\"England Logistics\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/englandlogistics\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-10-10T21:18:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-11-30T23:29:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1100\" \/>\n\t<meta property=\"og:image:height\" content=\"619\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marketing\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"England Logistics Podcast Network Ep 06 | Grit\/Tenacity\" \/>\n<meta name=\"twitter:description\" content=\"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit\/Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.\" \/>\n<meta name=\"twitter:creator\" content=\"@englandlogistic\" \/>\n<meta name=\"twitter:site\" content=\"@englandlogistic\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marketing\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/\"},\"author\":{\"name\":\"Marketing\",\"@id\":\"https:\/\/www.englandlogistics.com\/#\/schema\/person\/0377b9acb45c211685106e99747530ec\"},\"headline\":\"The England Logistics Podcast Network Ep 06 | Grit\/Tenacity\",\"datePublished\":\"2018-10-10T21:18:19+00:00\",\"dateModified\":\"2018-11-30T23:29:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/\"},\"wordCount\":53,\"publisher\":{\"@id\":\"https:\/\/www.englandlogistics.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg\",\"articleSection\":[\"Full Truckload\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/\",\"url\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/\",\"name\":\"Customer Service Month Ep 06 | Grit & Tenacity | EL Podcast Network\",\"isPartOf\":{\"@id\":\"https:\/\/www.englandlogistics.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg\",\"datePublished\":\"2018-10-10T21:18:19+00:00\",\"dateModified\":\"2018-11-30T23:29:10+00:00\",\"description\":\"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit and Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage\",\"url\":\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg\",\"contentUrl\":\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg\",\"width\":1100,\"height\":619,\"caption\":\"England Logistics Podcast Network Grit Tenacity Customer Service Month\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.englandlogistics.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The England Logistics Podcast Network Ep 06 | Grit\/Tenacity\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.englandlogistics.com\/#website\",\"url\":\"https:\/\/www.englandlogistics.com\/\",\"name\":\"England Logistics\",\"description\":\"Moving Logistics Forward\",\"publisher\":{\"@id\":\"https:\/\/www.englandlogistics.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.englandlogistics.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.englandlogistics.com\/#organization\",\"name\":\"England Logistics, Inc.\",\"url\":\"https:\/\/www.englandlogistics.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.englandlogistics.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2019\/02\/el--horiz-logo.jpg\",\"contentUrl\":\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2019\/02\/el--horiz-logo.jpg\",\"width\":1500,\"height\":886,\"caption\":\"England Logistics, Inc.\"},\"image\":{\"@id\":\"https:\/\/www.englandlogistics.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/englandlogistics\/\",\"https:\/\/x.com\/englandlogistic\",\"https:\/\/www.instagram.com\/englandlogistics\/\",\"https:\/\/www.linkedin.com\/company\/1189119\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.englandlogistics.com\/#\/schema\/person\/0377b9acb45c211685106e99747530ec\",\"name\":\"Marketing\",\"url\":\"https:\/\/www.englandlogistics.com\/author\/chadellis\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Customer Service Month Ep 06 | Grit & Tenacity | EL Podcast Network","description":"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit and Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/","og_locale":"en_US","og_type":"article","og_title":"England Logistics Podcast Network Ep 06 | Grit\/Tenacity","og_description":"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit\/Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.","og_url":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/","og_site_name":"England Logistics","article_publisher":"https:\/\/www.facebook.com\/englandlogistics\/","article_published_time":"2018-10-10T21:18:19+00:00","article_modified_time":"2018-11-30T23:29:10+00:00","og_image":[{"width":1100,"height":619,"url":"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg","type":"image\/jpeg"}],"author":"Marketing","twitter_card":"summary_large_image","twitter_title":"England Logistics Podcast Network Ep 06 | Grit\/Tenacity","twitter_description":"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit\/Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.","twitter_creator":"@englandlogistic","twitter_site":"@englandlogistic","twitter_misc":{"Written by":"Marketing"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#article","isPartOf":{"@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/"},"author":{"name":"Marketing","@id":"https:\/\/www.englandlogistics.com\/#\/schema\/person\/0377b9acb45c211685106e99747530ec"},"headline":"The England Logistics Podcast Network Ep 06 | Grit\/Tenacity","datePublished":"2018-10-10T21:18:19+00:00","dateModified":"2018-11-30T23:29:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/"},"wordCount":53,"publisher":{"@id":"https:\/\/www.englandlogistics.com\/#organization"},"image":{"@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage"},"thumbnailUrl":"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg","articleSection":["Full Truckload"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/","url":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/","name":"Customer Service Month Ep 06 | Grit & Tenacity | EL Podcast Network","isPartOf":{"@id":"https:\/\/www.englandlogistics.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage"},"image":{"@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage"},"thumbnailUrl":"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg","datePublished":"2018-10-10T21:18:19+00:00","dateModified":"2018-11-30T23:29:10+00:00","description":"Sarah and Jerome from our Full Truckload team sit down to discuss the value of Grit and Tenacity in a customer service interaction and share ways they use it every day as part of our Customer Service Month.","breadcrumb":{"@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#primaryimage","url":"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg","contentUrl":"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2018\/10\/blog-grit-tenacity.jpg","width":1100,"height":619,"caption":"England Logistics Podcast Network Grit Tenacity Customer Service Month"},{"@type":"BreadcrumbList","@id":"https:\/\/www.englandlogistics.com\/elpn-ep-06-grit-tenacity\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.englandlogistics.com\/"},{"@type":"ListItem","position":2,"name":"The England Logistics Podcast Network Ep 06 | Grit\/Tenacity"}]},{"@type":"WebSite","@id":"https:\/\/www.englandlogistics.com\/#website","url":"https:\/\/www.englandlogistics.com\/","name":"England Logistics","description":"Moving Logistics Forward","publisher":{"@id":"https:\/\/www.englandlogistics.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.englandlogistics.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.englandlogistics.com\/#organization","name":"England Logistics, Inc.","url":"https:\/\/www.englandlogistics.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.englandlogistics.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2019\/02\/el--horiz-logo.jpg","contentUrl":"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2019\/02\/el--horiz-logo.jpg","width":1500,"height":886,"caption":"England Logistics, Inc."},"image":{"@id":"https:\/\/www.englandlogistics.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/englandlogistics\/","https:\/\/x.com\/englandlogistic","https:\/\/www.instagram.com\/englandlogistics\/","https:\/\/www.linkedin.com\/company\/1189119\/"]},{"@type":"Person","@id":"https:\/\/www.englandlogistics.com\/#\/schema\/person\/0377b9acb45c211685106e99747530ec","name":"Marketing","url":"https:\/\/www.englandlogistics.com\/author\/chadellis\/"}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/posts\/3295"}],"collection":[{"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/comments?post=3295"}],"version-history":[{"count":1,"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/posts\/3295\/revisions"}],"predecessor-version":[{"id":3297,"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/posts\/3295\/revisions\/3297"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/media\/3296"}],"wp:attachment":[{"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/media?parent=3295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/categories?post=3295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.englandlogistics.com\/wp-json\/wp\/v2\/tags?post=3295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}