{"id":12429,"date":"2023-09-01T11:08:42","date_gmt":"2023-09-01T17:08:42","guid":{"rendered":"https:\/\/www.englandlogistics.com\/?post_type=jobpost&#038;p=12429"},"modified":"2023-09-01T11:08:42","modified_gmt":"2023-09-01T17:08:42","slug":"customer-service-representative-mx","status":"publish","type":"jobpost","link":"https:\/\/www.englandlogistics.com\/jobs\/customer-service-representative-mx\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"<p class=\"firstp\">The Client Services Representative plays an important role in the overall success and health of our factoring portfolio. The CSR works as part of a team in a fast-paced high impact environment. The CSR works to cultivate and grow Client relationships and is responsible for the day to day communication with the client. The CSR will collaborate with credit, collections, and operations and various other internal departments to resolve Client account issues or concerns. In addition our ideal candidate will also be detail oriented and possess a positive hard working attitude.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>DUTIES AND RESPONSIBILITIES<\/strong><\/h4>\n<ul>\n<li>Provide superior customer service by phone and email in a timely manner.<\/li>\n<li>Accountable for retaining clients<\/li>\n<li>Clear written and verbal communication with external and internal customers regarding portfolio<\/li>\n<li>Meets department goals and activity metrics<\/li>\n<li>Adherence to company policies regarding attendance, punctuality, and dress code.<\/li>\n<li>Maintain a positive and proactive approach and effort in performing assigned tasks.<\/li>\n<li>Consistently show ability to hit performance targets and find operational efficiencies.<\/li>\n<li>Responds to customer requests accurately and in a timely manner.<\/li>\n<li>Communications and actions are in line with the COACHTeam core values.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4><strong>KNOWLEDGE, SKILL, EXPERIENCE, &amp; EDUCATION<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 16px;\">Ability to resolve conflict in a professional manner<\/span><\/li>\n<li>Providing resolutions to problems in a time effective manner<\/li>\n<li>Attention to detail<\/li>\n<li>Ability to adapt<\/li>\n<li>Problem solving<\/li>\n<li>Career minded professional<\/li>\n<li>Strong work ethic and positive attitude<\/li>\n<li>Willing to be mentored and trained<\/li>\n<li>Excellent work ethic, aggressive and can work under pressure<\/li>\n<li>Ability to be held accountable<\/li>\n<li>Excellent customer service skills and phone mannerisms<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.\u00a0 While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change; i.e., emergencies, rush jobs, changes in personnel, workload, technological developments, etc.\u00a0 Reasonable accommodations will be considered and provided as available and appropriate for non-essential job functions.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">&#8212;&#8212;&#8212;&#8212;-<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 18pt; color: #666666;\">About the <em>One<\/em> Initiative<\/span><\/h3>\n<p style=\"text-align: center;\">England Logistics, united with <a href=\"https:\/\/www.crengland.com\/\">C.R. England<\/a>, is continuing the fight against childhood hunger through the <a href=\"https:\/\/www.oneagainstchildhoodhunger.com\"><em>One<\/em> Initiative<\/a>! We are dedicated to feeding one million hungry children in 2023. <a href=\"https:\/\/www.englandlogistics.com\/one-initiative\/\">&lt;&lt; Learn more &gt;&gt;<\/a><\/p>\n<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 33.3333%;\"><\/td>\n<td style=\"width: 33.3333%;\"><a href=\"https:\/\/www.englandlogistics.com\/one-initiative\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9861 size-full\" src=\"https:\/\/www.englandlogistics.com\/wp-content\/uploads\/2022\/07\/One-career-job-page2.jpg\" alt=\"One Initiative logo horizontal\" width=\"400\" height=\"518\" \/><\/a><\/td>\n<td style=\"width: 33.3333%;\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: center;\">&#8212;&#8212;&#8212;&#8212;-<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><strong>Please apply and submit your resume below. We\u2019d love to schedule a time to get to know you.<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<h6 style=\"text-align: center;\">**We use the criteria of merit, qualifications, and abilities to determine hiring decisions and promotions within the organization. England Logistics does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual preference, genetic information, or any other segmenting factor protected by law.**<\/h6>\n<p>&nbsp;<\/p>\n<div class=\"addtoany_shortcode\"><div class=\"a2a_kit a2a_kit_size_32 addtoany_list\" data-a2a-url=\"https:\/\/www.englandlogistics.com\/jobs\/customer-service-representative-mx\/\" data-a2a-title=\"Customer Service Representative\"><a class=\"a2a_button_linkedin\" href=\"https:\/\/www.addtoany.com\/add_to\/linkedin?linkurl=https%3A%2F%2Fwww.englandlogistics.com%2Fjobs%2Fcustomer-service-representative-mx%2F&amp;linkname=Customer%20Service%20Representative\" title=\"LinkedIn\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_copy_link\" href=\"https:\/\/www.addtoany.com\/add_to\/copy_link?linkurl=https%3A%2F%2Fwww.englandlogistics.com%2Fjobs%2Fcustomer-service-representative-mx%2F&amp;linkname=Customer%20Service%20Representative\" title=\"Copy Link\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_email\" href=\"https:\/\/www.addtoany.com\/add_to\/email?linkurl=https%3A%2F%2Fwww.englandlogistics.com%2Fjobs%2Fcustomer-service-representative-mx%2F&amp;linkname=Customer%20Service%20Representative\" title=\"Email\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_button_facebook\" href=\"https:\/\/www.addtoany.com\/add_to\/facebook?linkurl=https%3A%2F%2Fwww.englandlogistics.com%2Fjobs%2Fcustomer-service-representative-mx%2F&amp;linkname=Customer%20Service%20Representative\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><a class=\"a2a_dd addtoany_share_save addtoany_share\" href=\"https:\/\/www.addtoany.com\/share\"><\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Client Services Representative plays an important role in the overall success and health of our factoring portfolio. The CSR works as part of a team in a fast-paced high impact environment. The CSR works to cultivate and grow Client relationships and is responsible for the day to day communication with the client. The CSR&#8230;  <a href=\"https:\/\/www.englandlogistics.com\/jobs\/customer-service-representative-mx\/\" class=\"more-link\" title=\"Read Customer Service Representative\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","jobpost_category":[],"jobpost_job_type":[5648],"jobpost_location":[5644],"jobpost_tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.7 (Yoast SEO v22.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Representative | England Logistics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.englandlogistics.com\/jobs\/customer-service-representative-mx\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Representative\" \/>\n<meta property=\"og:description\" content=\"The Client Services Representative plays an important role in the overall success and health of our factoring portfolio. 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